Sep 17, 2007

Microsoft Hosted CRM 3.0

Microsoft is bringing customer relationship management (CRM) software into a new era with Microsoft Dynamics CRM 3.0. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.

Business Benefits:

  • Tight integration with the Microsoft Office system and Office Outlook
  • Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens
  • Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information
  • Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service
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